• Drafting advocacy products such as one-pagers, social media, talking points and other materials to support policy goals.
• Supporting the SPW team in building and organizing a database of research and policy materials, contact lists.
• Tracking legislative activity on issues related to substance use and health equity
• Event planning coordination
• Other projects assigned by the Policy Coordinator

• An interest and commitment to improving the health and wellness of people who use drugs in Arizona; familiarity with harm reduction and syringe service programs a plus
• Strong writing skills
• Experience developing social media content
• Familiarity with public policy and grassroots organizing
• Self-motivated and directed; enjoys coordinating logistics and working with people
• Organized and detail-oriented

The Sonoran Prevention Works Billing Specialist makes our Harm Reduction Outreach Program possible! Reporting to the Program Manager, the Billing Specialist will complete regular fixed responsibilities, as well as have the opportunity to take on special one-time projects related to finance, organization, and office management. Regular responsibilities include, but are not limited to, reconciliation, claims processing, appeals, data entry, and administration support functions.

Funds for this position are available through the end of 2019, and based on the availability of contract moneys, though we are working to fund this vital position for years to come.

1) Responsible for day-to-day billing operations and claim submissions:

• Prepares, compiles, and posts charges/service tickets
• Responsible for daily claim submissions to clearinghouses & Medicaid contractor
• Conducts daily importing and posting of clearinghouse and payor response files and electronic remittance advice (ERA)
• Logging, tracking and notification of submissions, imports and postings of response files and ERA’s

2) Responsible for the maintenance and data entry of patient insured and demographic information as related to clean claim submission:

• Corrects client identification errors as reported
• Updates patient demographic and guarantor information
• Works in collaboration with Program Manager to resolve demographic and enrollment errors
• Responsible for import of demographic and enrollment files into practice management system
• Serves as Billing Liaison
• Reconciles claims submission with payments and denials as reflected on an Explanation of Benefits and resubmits denied claims in a timely manner
• Performs basic accounting principles in the billing function
• Responsible for back end claim processing and denial reconciliation

3) Investigates denials and verifies completeness and accuracy of program billing by collaborating and consulting with relevant Harm Reduction Outreach staff:

• Collaborates with Program Manager & Payer to resolve billing problems and disputes
• Works with Program Manager to properly route adjudicated statuses that cannot be entered into practice management system
• Coordinate effectively with internal and external contacts in a professional and timely manner to resolve billing and claims issues

4) Responsible for posting assigned third-party payments, denials and adjustments

5) Provide all necessary follow-up including collections on outstanding claims via payor websites

6) Complete other related assignments as required by the management team

• Must have at least 1 year experience in Medicaid billing.
• Proficiency in using computer, word processing, spreadsheets and database management programs, including:
  Microsoft Office, Practice Management systems, clearinghouse databases (SPSI), and Google Drive
• Ability to perform mathematical and analytical basic accounting principles in the billing function and account reconciliation.
• Ability to effectively plan, organize and prioritize multiple tasks of varying degrees of difficulty and provide for completion of assignments in a timely manner.
• Ability to exercise considerable judgment and act with discretion in a variety of situations as well as ensuring and maintaining sensitive information in a confidential manner.
• Effective interpersonal skills and ability to interact with all levels of staff, external providers and customers.
• Attention to detail
• Excellent organizational and self-management skills
• Must be self-motivated and creative in problem-solving
• Must embrace the concept of harm reduction and be comfortable engaging with people who use drugs and their families

The Sonoran Prevention Works Harm Reduction Outreach Worker will conduct street outreach and case management with people who use drugs in their assigned region.

Taking a harm reduction approach, the Harm Reduction Outreach Worker will develop client-centered goals with people who use drugs and follow through with client centered services and referrals. Services offered include but are not limited to: HIV and hepatitis C rapid screening, overdose prevention education, transportation, employment skill building, healthy relationship education, wound prevention, and warm handoffs to other services.

This is a dynamic role, requiring proficiency in verbal and written communication, street outreach, persistence, fostering a person-centered approach, and creative problem-solving. The Harm Reduction Outreach Worker represents the company professionally and positively to enhance and promote the core values and mission of Sonoran Prevention Works, always exercising the utmost discretion, diplomacy, and tact in client and community interactions. Reports to the HROW Program Manager.

Travels regularly within the county.

• Research outreach opportunities
• Conduct street outreach
• Coordinate with local health departments, community groups, medical facilities, and treatment centers for community outreach of services offered.
• Provide services that support the treatment goals in a harm reduction framework
• Provide individualized education and risk reduction plans to people at risk of drug-related harm, overdose, and other health disparities
• Conduct rapid HIV and hepatitis C screenings for potential or current clients
• Document encounters on the Electronic Health Record meeting agency, state, and health plan standards
• Submit accurate encounters to billing within required timeframes

• At least one year experience working in a substance use setting
• At least one year experience in outreach highly desired
• Excellent oral and written communication skills
• Excellent organizational and self-management skills
• Must demonstrate an ability to thrive while working autonomously
• Must embrace the concept of harm reduction and be comfortable engaging with people who use drugs
• Applicants experienced in Electronic Health Records and case management strongly encouraged to apply
• Applicants fluent in Spanish are strongly encouraged to apply
• Must hold a valid driver’s license in the State of Arizona
• Must have own reliable transportation
• Must be able to work flexible hours, including evenings & weekends on occasion

The Sonoran Prevention Works Part-Time Administrative Assistant is in charge of keeping the office and programs running smoothly! Reporting to the Office Administrator, the Administrative Assistant will help with administrative and organizational tasks in order to assist the Office Administrator in their duties. This position will complete regular fixed responsibilities, as well as have the opportunity to take on special one-time projects related to finance, organization, and office management. Regular responsibilities include, but are not limited to, paper and electronic filing, placing and completing orders, inventory, shipping, accounts payable, tidying the office, and communicating with all program staff across state.

Funds for this position are available through the end of 2019, and based on the availability of contract moneys, though we are working to fund this vital position for years to come.

• Must be familiar with Quickbooks Online and Microsoft Office
• Must have 1+ years of administrative experience
• Excellent customer service and communication skills
• Excellent organizational and self-management skills
• Must be self-motivated and creative in problem-solving
• Must embrace the concept of harm reduction and be comfortable engaging with people who use drugs and their families
• Applicants fluent in Spanish are strongly encouraged to apply